Cette page répertorie 20 versions de GenesysCloud, du 8 avril 2024 à l’actuelle 2.56.933. Chacune renvoie aux fichiers d’installation de l’éditeur.
20 versions en 3 ans · environ 7,9 par an
| Version | Date | Taille | Fichiers |
|---|---|---|---|
| 2.56.933Dernière version | 16 octobre 2026 | 163,3 Mo | 64 bits MSI 163,3 Mo |
| 2.56.933.0 | 12 octobre 2026 | 163,3 Mo | 64 bits EXE (WiX Burn)64 bits MSI 163,3 Mo |
| 2.55.931.0 | 21 septembre 2026 | — | 64 bits MSI64 bits EXE (WiX Burn) |
| 2.53.923.0 | 6 août 2026 | — | 64 bits MSI |
| 2.51.916.0 | 22 juin 2026 | — | 32 bits MSI32 bits EXE (WiX Burn) Notes de version- 32-bit applications running on 64-bit Windows will receive 64-bit updates in the future. Moving forward, only 64-bit versions will be delivered. |
| 2.51.912.0 | 10 juin 2026 | — | 32 bits MSI32 bits EXE (WiX Burn) Notes de version- Updated to Chromium 148.0.7778.218
- Disabled Chromium lookalike “Did you mean {url}?” navigation suggestions
- Fixed incorrect default automatic update from test environment
- Improved code quality based on Codacy reports |
| 2.50.909.0 | 27 mai 2026 | — | 32 bits EXE (WiX Burn)32 bits MSI Notes de version- Updated to Chromium 147.0.7727.138
- Fixed Jabra integration issue where headset buttons failed to work via a dedicated USB receiver
- Disabled OnDeviceModelService utility process at startup to prevent resource consumption
- Fixed a possible crash during WinToast notifications
- Fixed Local Network Access (LNA) permission issues
- Changes to support multi-region / multi-org account switcher
- Increased the Jabra ringing timeout from 15 seconds to 3 minutes. |
| 2.49.903.0 | 15 avril 2026 | — | 32 bits EXE (WiX Burn)32 bits MSI Notes de version- Updated to Chromium 146.0.7680.154
- Added the ability to optionally use the legacy Jabra integration
- Fixed an issue with Windows display scaling over 100% showing the window zoomed incorrectly
- Fixed an issue with Start Menu shortcut pointing to old x86 path after upgrading to 64-bit installer
- Blocked unintended Chromium keyboard shortcuts
- Updated copyright year and added platform name to the About box
- Fixed an issue that allowed the Google Translate bubble to show |
| 2.48.901.0 | 1 avril 2026 | — | 32 bits EXE (WiX Burn)32 bits MSI |
| 2.48.900.0 | 24 février 2026 | — | 32 bits EXE (WiX Burn)32 bits MSI Notes de version- Updated to Chromium 144.0.7559.110
- 64-bit application is now provided for download and manual install. 32-bit applications will get 32-bit updates, 64-bit will get 64-bit. In the future, only 64-bit will be delivered.
- Updated Jabra SDK.
- Added the ability to configure the allow list for local network access (LNA) origins.
- Added the ability to configure disabling microphone automatic gain control.
- Added the ability to configure enabling the GPU.
- Added comprehensive runtime integrity checking. |
| 2.47.870.0 | 18 décembre 2025 | — | 32 bits MSI32 bits EXE (WiX Burn) Notes de version- Update to Chromium 142.0.7444.163
- Added support for Microsoft CloudAP functionality to streamline authentication and support conditional access policies
- Fixed an issue when launching with elevated privileges
- Fixed an issue with the installer not installing prerequisites
- Fixed an issue with setting the locale correctly for some uses |
| 2.46.855.0 | 23 octobre 2025 | — | 32 bits MSI32 bits EXE (WiX Burn) |
| 2.45.851.0 | 11 septembre 2025 | — | 32 bits MSI32 bits EXE (WiX Burn) Notes de version- Updated to Chromium 139.0.7258.31
- Fixed issues with notifications
- Updated logo to match branding |
| 2.44.848.0 | 12 août 2025 | — | 32 bits EXE (WiX Burn)32 bits MSI Notes de version- Updated to Chromium 138.0.7204.97
- Added support for a different mechanism for geolocation
- Added support for notifications with buttons
- Fixed spacing and size of some installer elements |
| 2.43.829.0 | 16 juillet 2025 | — | 32 bits MSI32 bits EXE (WiX Burn) Notes de version- Updated to Chromium 137.0.7151.69
- Updated to .NET 4.8
- Fixed a crash when switching between desktop and tablet mode.
- Fixed an issue with authentication involving popup windows.
- Fixed an alignment issue when switching to full-screen mode in a Genesys Cloud video call.
- Fixed an issue with the installer not overwriting some files causing a white screen issue on launch.
Note for administrators using the convenience MSI installer file. The prerequisites for the Genesys Cloud Windows application changed with this update. These prerequisites must be installed before the application is updated. .NET Framework 4.8 and Microsoft Visual C++ redistributable runtime version of at least 14.38.33135 must be installed. These are installed automatically, if necessary, by the EXE installer provided but the MSI file doesn’t have this ability. |
| 2.43.825.0 | 11 juin 2025 | — | 32 bits EXE (WiX Burn)32 bits MSI Notes de version- Updated to Chromium 137.0.7151.69
- Updated to .NET 4.8
- Fixed a crash when switching between desktop and tablet mode
- Fixed an issue with authentication involving popup windows
- Fixed an alignment issue when switching to full-screen mode in a Genesys Cloud video call
Note for administrators using the convenience MSI installer file – The prerequisites for the Genesys Cloud Windows application changed with this update. These prerequisites must be installed before the application is updated. .NET Framework 4.8 and Microsoft Visual C++ redistributable runtime version of at least 14.38.33135 must be installed. These are installed automatically, if necessary, by the EXE installer provided but the MSI file doesn’t have this ability. |
| 2.42.822.0 | 7 mai 2025 | — | 32 bits EXE (WiX Burn)32 bits MSI Notes de version- Updated to Chromium 135.0.7049.52
- Fix for simultaneously downloading multiple, identically named files, so those file names will be made unique
- Updated WinSparkle updater |
| 2.41.817.0 | 7 avril 2025 | — | 32 bits EXE (WiX Burn)32 bits MSI Notes de version- Updated to Chromium 133.0.6943.142
- Updated copyright dates |
| 2.40.811 | 21 novembre 2024 | — | 32 bits EXE (WiX Burn)32 bits MSI |
| 2.34.771 | 8 avril 2024 | — | 32 bits EXE (WiX Burn)32 bits MSI |