Talkdesk: versionet e vjetra dhe historiku

On Thursday, December 18th, 2025, a new Desktop App version 3.0.2 will be available on the download page.
Enhancement:
- Electron downgrade: We have downgraded Electron to version 31.7.7. in order to resolve performance inconsistencies identified in the previous update. This will enhance a smoother and more user-friendly experience. You can find more details here.
Please see this Product Notice for more information about Talkdesk’s Desktop App release cadence.

On Friday, August 29th, 2025, a new Desktop App 2.4.0 version will be available on the download page.
Enhancement:
- Update to MSI Installer: The MSI installer was updated to run as a 64-bit application instead of 32-bit, to improve performance. As stated in the documentation, when updating the MSI installer package, the previous version must be uninstalled before deploying the newer version.
Fix:
- We corrected a bug from version 2.2.1 that forced dashboard links to open in the browser. Now, they'll correctly open in the desktop app, ensuring your downloads work as expected.
Please see this product notice for more information about Talkdesk’s Desktop App release cadence.

On Monday, March 17th, 2025, a new Desktop App 2.2.0 version will be available on the download page to allow administrators to run tests. Within a month from now, an in-product message will notify users to update to this newer version.
Enhancements:
- Electron update: to version 31.7.7, more details here.
- Refresh Desktop App through shortcut: Desktop App users can now refresh the application using the F5 or CTRL+R (Windows) or CMD+R (Mac). This offers a fast and convenient way to refresh the app without having to log out and back in.
Please see this product notice for more information about Talkdesk’s Desktop App release cadence.